Company: Avion Furnishing Pte. Ltd.
Last Updated: 9 March 2026

1. Introduction

Avion Furnishing Pte. Ltd. (“Avion Furnishing”, “we”, “us”, or “our”) respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, disclose, and safeguard personal information in accordance with applicable privacy laws including:

  • Singapore’s Personal Data Protection Act 2012
  • Australia’s Privacy Act 1988 and the Australian Privacy Principles

This policy applies to personal information collected through our website, showroom interactions, sales enquiries, installation services, and other business activities related to our furnishing, curtains, blinds, and shading system solutions.

2. Personal Information We Collect

We may collect personal information including but not limited to:

Identification Information

  • Full name
  • Email address
  • Contact number
  • Residential or installation address
  • Company name (if applicable)

Transaction Information

  • Order details
  • Purchase history
  • Product preferences
  • Payment information processed through authorised payment providers

Project & Installation Information

  • Property type
  • Window measurements and site specifications
  • Installation requirements
  • Photographs of premises for quotation or installation purposes

Website & Technical Information

When visiting our website, we may collect:

  • IP address
  • Browser type
  • Device information
  • Website usage data
  • Cookies and analytics data

3. How We Collect Personal Information

Personal information may be collected through:

  • Website enquiry forms
  • Sales consultations and quotations
  • Showroom visits
  • Phone calls or email correspondence
  • Social media enquiries
  • Installation site visits
  • Marketing promotions and events
  • Business partners or contractors involved in project execution

We collect personal information only when reasonably necessary for our business operations.

4. Purpose of Collecting Personal Information

We may use personal information for the following purposes:

Customer Service

  • Responding to enquiries
  • Providing quotations and consultations
  • Processing orders and payments
  • Arranging product delivery and installation
  • Providing after-sales support and warranty services

Business Operations

  • Managing customer records
  • Coordinating installation projects
  • Improving our products and services

Marketing and Promotions

  • Informing customers about promotions, new products, or services
  • Sending newsletters or marketing communications

Customers may opt out of marketing communications at any time.

Legal and Compliance

  • Complying with legal obligations
  • Fraud prevention
  • Resolving disputes

5. Disclosure of Personal Information

We may disclose personal information to:

  • Installation teams and contractors
  • Logistics and delivery partners
  • Payment service providers
  • IT and cloud service providers
  • Marketing service providers
  • Professional advisers including lawyers and accountants
  • Government or regulatory authorities where required by law

We take reasonable steps to ensure that third parties handle personal information in accordance with applicable privacy obligations.

6. Overseas Transfer of Personal Data

As Avion Furnishing may conduct business across jurisdictions, personal information may be transferred between Singapore and Australia.

Where personal data is transferred internationally, we will take reasonable steps to ensure that the receiving party provides a standard of protection comparable to:

  • The Personal Data Protection Act 2012
  • The Privacy Act 1988

7. Data Security

We implement reasonable security measures to protect personal information, including:

  • Secure digital systems and databases
  • Restricted access to authorised personnel
  • Confidentiality obligations for employees and contractors
  • Secure payment processing

While we strive to protect personal data, no method of internet transmission or electronic storage is completely secure.

8. Data Retention

We retain personal information only for as long as necessary to:

  • Fulfil the purposes for which the data was collected
  • Maintain installation and warranty records
  • Comply with legal and regulatory obligations

When personal information is no longer required, it will be securely destroyed or anonymised where appropriate.

9. Access and Correction

You may request access to or correction of your personal information held by us.

Requests may be submitted through the contact details listed on our website.

We may require verification of identity before processing such requests.

10. Cookies and Website Analytics

Our website may use cookies and analytics tools to:

  • Improve website functionality
  • Analyse website usage
  • Enhance user experience

You may disable cookies through your browser settings, though certain website features may be affected.

11. Complaints

If you believe that Avion Furnishing has breached applicable privacy laws, you may contact us using the details provided on our website.

Where appropriate, complaints may be directed to the relevant authorities including:

  • Personal Data Protection Commission
  • Office of the Australian Information Commissioner

12. Contact Us

For enquiries regarding this Privacy Policy or personal data matters, please contact:

Avion Furnishing Pte. Ltd.

Address, email, and contact details are available on the Contact Page of our website.

13. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices or legal requirements.

The most current version will always be available on our website.